A Day In The Life Of Responsible Agents
February 1st, 2012 Posted in All Access Boston, Boston Apartments, Boston Luxury Apartments, Boston Relocation, Brookline Apartments, Business to Business, Cambridge MA Apartments, Just Plain Different, Real Estate Jobs, Rental Advice, The Real Estate Industry | No Comments »Sometimes I like to just tell a little story in our blog about a day in the life. There’s always a lesson to be learned from interacting with new people and today was no different. I’ll omit names of course, but you’ll get the gist.
There’s no doubt about it…real estate agents aren’t exactly on the top of the food chain as far as professionals that command trust. It’s unfortunate because there are a good amount of us that genuinely work hard to do our job (which in case any of you agents reading this forgot, is to represent your client, not just make money). The reason why some people view us as one step above used car salesman is because there are a large group of real estate agents that conduct themselves poorly. If knowing who to count on were as easy as having a big “S” on your cape, real estate would be a whole lot easier for those of us that put you, our client, first (also, I’d probably make better decisions in girlfriends).
Of course, this isn’t the case and the industry is rife with unprofessional individuals from agents to landlords to property managers and so forth. So what does this have to do with a day in my life you ask? Thanks for the segue…
Today I was bringing a client to a building on the border of the Back Bay and Fenway areas. He was a young college student looking for his first apartment out of the dorms. He was a very nice young man which I am grateful for because what happened on our showing would have put a good number of people in a bad enough mood to drop the whole deal…all because of a 3rd party acting unprofessionally.
As we entered the leasing office of the building, we were greeted by one of the managers on duty with what I can only describe as the kindest of grunts. I was tossed some keys, given incorrect directions through the hallway, and off we went to see the apartment that in all reality, the manager should have been showing with me. My client was unfazed by the first encounter and fell in love with the apartment. Within ten minutes we were on our way back downstairs to fill out applications.
However, once we walked back into the leasing office and I asked for applications, the manager responded with, “Is he serious about renting it or just wants to fill one out?” Now, there were many ways I wanted to respond to this, but being the consummate professional that I am, I chose to go with the one that wasn’t completely abrasive. The issue is, this property manager had immediately decided that since my client was young, he wasn’t worth her time. As someone who is perpetually young (I’m not bragging…I seriously haven’t aged in over a decade) I get my fair share of people acting condescendingly towards me and it just might be the easiest way to set off my temper (small dog syndrome).
Amazingly, the client was still perfectly fine. After being in the business for as long as I have, I have had clients blow up and storm out of a building for far less than the comment made by the property manager. Not this young man. He sat down, filled out the application, handed over the deposit, and couldn’t have been happier. Even after all that, as we left and I thanked the property manager for her time, we still got a response that was tantamount to “yeah, whatever”. I shook my clients hand and told him I’d follow up the next day and quickly scampered to my car where I could fume without anyone seeing me.
It’s people like that property manager that give all of us a bad name. It’s also people like my client that make me happy at the end of the day because I know he appreciated my help regardless of anything else. So my message is this, if you’re miserable with your job in real estate, quit. If you’re only in it to make money and you don’t care about cutting corners, quit. If you are a client and have an agent that doesn’t represent you well, dump him like a bad habit. We all have our calling in this world. That property manager today just happened to have missed her’s at the McDonald’s fryer.

People are counting on you…for fries.
If you want a real estate agent that will put you first, contact a member of our team today. We pride ourselves on providing you with our absolute best. Whether you are buying, selling, renting, in need of property management or even development, our team will be behind you 100%. We look forward to helping you.



















